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At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
When it comes to managing customer journeys in Salesforce, speed and accuracy matter. That’s where Agentforce, a powerful extension layer, comes into play. Whether spinning up a new quote from an opportunity or logging a support case from a contact, Agentforce can help streamline these actions with minimal clicks and maximum context. In this blog, […]
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Platform events in Salesforce Flow are a great tool for creating real-time, event-driven apps that automate business operations with precision and speed. By integrating Platform Events’ publish-subscribe approach with Salesforce Flow‘s low-code features, you can automate processes, allow real-time system interaction, and optimize how your organization manages dynamic data changes. This guide will demonstrate how […]
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Lightning Web Components (LWC) is a modern JavaScript framework that is used for building responsive, dynamic applications on the Salesforce platform. In LWC, data flows from parent-to-child component. Variables marked as @api in the child component are open for a parent to pass values directly into the child’s HTML template, making the component interactable. To […]
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Salesforce acquires Convergence.ai, a rapidly growing artificial intelligence company recognized for its deep learning customer intent models. This bold move by Salesforce has shaken up the CRM and enterprise AI landscape. This Salesforce acquisition is more than just increasing AI capabilities; it is about reimagining Agentforce, Salesforce’s AI-powered service platform for 2025 and beyond. Why […]
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When building financial tools within Salesforce, handling irregular cash flows with precision is a must. Whether you’re developing investment trackers, portfolio performance dashboards, or funding monitors, calculating Nominal XIRR (Extended Internal Rate of Return) becomes essential. In this blog, you’ll learn how to build a Lightning Web Component (LWC) in Salesforce that calculates Nominal XIRR […]
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CNX ’25 is the premier event for all technology enthusiasts and professionals eager to discover cutting-edge technologies, network with peers, and acquire vital insights into the future of innovation. Whether you are a developer, business executive, or IT professional, you should attend CNX ’25. In this guide, we’ll go over all of the important elements, […]
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