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At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
At times when an application throws an error, we make use of debug statements in Salesforce apex to debug code. So normally, you’d disable the debug log in production org. However, when you analyze an issue, you need to turn it on. Even if debug logs are disabled, they can still affect the performance of […]
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Salesforce is one exceptional CRM that takes care of multiple aspects of a business. It is a bespoke and unmatched software that is crucial for any organization. Salesforce Service Cloud is a part of its core services. With this, Salesforce is giving its customers the ability to revolutionize the way they are making interactions with […]
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Today, in this solution, we will tell you how you can enable Salesforce Sites and create public websites and applications integrated into your Salesforce organization directly and without even having your users log in with a username and password. So, if this is something that intrigues you, then keep on reading! Learn how to set […]
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In an attempt to deliver better customer experiences through meaningful human interactions, Salesforce recently introduced new features in Service and Marketing Cloud. These features would leverage AI, mobile, and customer data for a better yet engaging experience. Also, with these technologies, marketers, and teams can create personalized experiences for a complete customer lifecycle across industries. […]
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Wondering how to set up web chat in Salesforce? You’re in the right place! Web chat in Salesforce allows you quick interactions to address simple questions and issues. Also, it is perfect for agents to handle multiple chats at once rather than one call at a time. And it helps improve ticket resolution speed and […]
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Recently, the global leader in CRM, Salesforce, announced the completion of Phennecs’ acquisition. Phennecs is a provider of privacy, compliance, and data management solutions built on the Salesforce platform. With this, Phennecs and Salesforce are coming together after enjoying a multi-year OEM partnership with products co-developed and sold through Salesforce. And Salesforce is going to […]
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