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At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
When an Opportunity owner is deactivated or inactive in Salesforce, we like to update the stage of the inactive user’s opportunities. And we can do this declaratively using Salesforce Flow Salesforce Flow, being a fantastic tool, has features like Columns, Record Triggered Flows, Auto Layout, ISCHANGED() functionality. So, in this blog, we will run through […]
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The Salesforce Winter ‘23 Release Countdown begins! It is almost time to prep up your Salesforce org as the Winter ’23 Sandbox preview is right around the corner. So, at this juncture, you might be eager to know when your Production instance will be upgraded and when Sandbox upgrades will hit your org. So without […]
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How to integrate Twilio with Salesforce Twilio is a new-age communication API used by developers to build innovative solutions and send messages, along with video and voice conversations within the web and mobile apps. Integrating Twilio with Salesforce presents several benefits empowering users to track customers’ journeys at every stage in a personalized manner. So, […]
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In the latest Summer 22 release cycle, Salesforce rolled in new features in Marketing Cloud to help marketers seize the power of Personalization. With customer expectations skyrocketing, Personalization is becoming extremely critical to a brand’s digital strategy. But to address the expectation of customers, brands face challenges in scaling Personalization across channels, leveraging owned […]
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Territory management in Salesforce is a Sales team’s reliable tool for revenue generation. It helps them achieve targets, increase sales and reduce costs with enhanced coverage and aligned territories. Proper mapping of territories also delivers optimized routing capabilities that reduce travel costs and boost sales & customer satisfaction within a particular territory. So, in this […]
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Two of the best Salesforce tools, Salesforce Code Builder and DevOps Center, are currently in Beta! After grueling a couple of years in development, Salesforce unleashes DevOps Center and its web-based IDE, Salesforce Code Builder in Beta, enabling users to install, test, and provide feedback. Touted as the future of Salesforce development, these two tools […]
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