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We all are familiar with Facebook Messenger and Salesforce Einstein Bot. People these days prefer live chat support, but there might be cases when support agents are not readily available 24 hours a day. To ease out their work, Salesforce comes with Einstein Bot. The bot gives instant replies to their queries and supports messaging […]

Salesforce and Walmart have come together to offer Walmart’s cutting-edge commerce technology and solutions to retailers helping them reimagine their local delivery and fulfillment options. According to this deal, Walmart will offer its Walmart Store Assist technology and Walmart GoLocal local delivery solutions on Salesforce AppExchange enabling Salesforce Commerce Cloud users to leverage these technologies […]

Recently, Salesforce announced a series of retail innovations designed to help companies personalize every aspect of the shopping experience. Using these innovations, retailers will have the ability to optimize advertising sales, gain a unified view of digital and physical transactions, and optimize the use of customer data. Let’s take a deep dive into these innovations […]

We know Chatbots are used on websites, Facebook, and Whatsapp to assist customers even if the agents are unavailable in the office at that time. The Salesforce CRM platform also provides the Chatbot Functionality to help customers manage clients in an effective way. You will find it in the quick find box just by entering […]

As the automotive industry shift towards autonomous and connected vehicles, Salesforce Automotive Cloud gears up to redefine car buying, driving, and servicing experiences by enabling connected experiences across every stage of the customer journey. Reports indicate that 95% of all new vehicles sold around the world in the next ten years will be connected cars, […]

ShipStation is a web-based shipping solution that streamlines the order fulfillment process for online businesses. It streamlines operations, enabling businesses to scale without worrying about complications. With ShipStation, businesses can quickly and easily import orders, manage orders, print labels, and send tracking to customers and selling channels. Integration of ShipStation with Salesforce has many benefits. […]