Salesforce custom site development to fetch the data from various hotel booking websites and shows the comparative prices to the customer
98%
Sharp Drop in redundant data through the elimination of manual entries
12%
off executive decision-making through predictive analytics for Reports and dashboards
0 Day
off executive decision-making through predictive analytics for Reports and dashboards
Overview
From scattered records to a single automated flow
What You Need To Know
Salesforce custom site enables the creation of dynamic, data-driven public websites already integrated with one’s organization’s Salesforce; building a web experience that shows one’s data online and processes their customers through it.
Why It Matters
Ststays needed a solution to consolidate hotel pricing data from multiple sources and present it to customers in a user-friendly manner, while also improving their internal data management and decision-making processes.
What HIC Did
HIC Global Solutions created a custom Salesforce site with API integrations to fetch and compare hotel pricing data, while also implementing advanced analytics and automation features.
Challenges Faced
Bottlenecks slowing every hand-off
Fragmented Price Information
The team faced difficulty in aggregating and comparing prices from various hotel booking websites.
Manual Data Entry
Manually entering and comparing data from multiple sources consumed a lot of time.
Limited Customer Insights
Lack of unified customer view and personalized offerings resulted in missed opportunities and delayed service.
Inefficient Decision-Making
Absence of real-time analytics hampered strategic business decision makings.
About the Company
Based out in Toronto, Ontario, Ststays offers bookings from over 30 sources for short-term rental property owners & hosts promising more bookings at higher prices, higher occupancy in the low season, and income independent from one listing site.
Their services not only allow their hosts around the world to achieve these goals, it allow their hosts to do more with less time. Their services do all the heavy lifting & automation while allowing their hosts to focus on what they do best, hosting!
They have experience. They have been assisting hosts since 2013 and today have partnerships with over 30 booking sources that expose their listings to 100+ million visitors a month. They are dedicated to their promise: More Bookings & Site Independence with Time Saved.
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Solutions Offered by HIC
One pipeline, from record discovery to secure delivery
API Integration for Data Aggregation and Comparison
Implemented API integrations to fetch and compare hotel pricing data from various sources.
Creation of a Centralized Database
Created a centralized database for a unified customer view of all customer information and interactions.
Advanced Analytics Tool Development
Developed predictive analytics tools with powerful reporting and dashboards.
Built Workflows to automate Processes
Streamlined routine tasks, marketing campaigns, and customer review analysis.
Set Personalization
Enabled targeted discounts and personalized offerings based on customer data for personalized customer experience
