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At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
What’s an auto-number? An Auto-number’s a standard Salesforce type comprised of unique alphanumeric characters, that set in every time a new Record gets inserted. Using auto-numbers makes sense. Users, as well as automated processes, can infer Record Types without inspecting each Record from within. Apart from other details, these too can be referenced to pull […]
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Enter: Einstein Voice In 2016, Salesforce launched the Salesforce-Einstein platform, recruiting the AI machinery to deliver CRM services. Using predictive modeling and inferences to seek trends in the database, it aims to tailor sales and marketing workflow to enterprise needs. More recently, at DF 2019, along with several other ways to manage data, it also […]
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Propertybase is a standout real-estate solution with an exhaustive collection of tools to sell more homes. It helps estate firms monitor and manage clients, development listings and categories, automate repetitive processes, and marketing ops, all while enabling decision-insights as well as connected on-brand experiences on the side. Real Estate 101: The Cost of disconnection is […]
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Introducing Surveys They’re customizable forms used to gather feedback and house it in an Org, from which to create visualizations for insights that can be shared. Prior to this, you’d have to spend a pretty penny getting a development team to set you up with a custom survey for your enterprise. Where do I find […]
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The acquisition of Mulesoft The primary crowd-puller that seemed to draw Salesforce to a complete acquisition in 2018 was its far-reaching business agility. This was achieved largely through a centralized connectivity platform for API integrations to communicate over any premise. Magic Quadrant anyone? So far, Mulesoft has featured in Magic Quadrants as a leader in […]
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Broadly, Coveo enables predictions for customer needs across platforms when it matters most – in real-time. So it comes as no surprise that it’s trademark search relevance capabilities feature in Gartner’s Magic Quadrant for Insight engines in 2019 for three years running. What Coveo does for search. So far, the platform essentially unifies silos for […]
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