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Salesforce Service Cloud is a customer service management platform that allows businesses to provide quick and excellent support and services to their customers and partners seamlessly. It enables customer experts to automate service processes, streamline workflows, and foster scalable and consistent customer experience across all channels. Service Cloud Voice Ability to route calls right alongside […]

Track all meetings with your clients, customers, and employees and manage event reports with Salesforce Calendar View. Enabling you to prioritize your tasks according to your business requirements, Calendar View displays all your Salesforce Calendar events on the My Events Calendar. While the Salesforce Classic includes a calendar to help remind you about appointments, but […]

The new Salesforce Summer ’20 releases the features for Sales Cloud on improving relationships, boosting productivity, and growing a pipeline. Without further ado, let’s dig into it. Opportunity Management Higher Opportunity Split Limit – The split limit has been increased from 5 to 8 giving you the ability to meet more complex teams’ selling business […]

As the world is shifting to digital, Propertybase enables brokerages and teams to connect with their customers through Omni-channel presence. Propertybase is a leading cloud-based global real estate platform that simplifies real estate business by streamlining lucrative processes, managing the entire sales cycle, and creating amazing client experiences. All-in-One Real Estate Platform Ideal for real […]

According to the latest McKinsey & Company report, 28% of an average interaction employee’s time is spent in managing emails and calendars. That is why improving collaboration and communication across apps is of utmost importance as it creates streamlined workflows and increases workforce productivity. If your team uses both Salesforce and Gmail then instead of […]

Two of the fastest-growing cloud companies in the world are taking their alliance to the next level by unveiling new data integration tools, fostering significant opportunities for users. Snowflake, the cloud data platform, and Salesforce, the global leader in CRM, announced their strategic partnership in February 2020 when Salesforce Ventures invested in the Series G […]