Recently, during the TrailheadDX conference, Salesforce announced its innovations in Salesforce Flow. Salesforce has widened the suite of automation technologies in Salesforce Flow to help customers automate their complex business processes easily on the Customer 360 platform. Flow, built on Salesforce’s low-code platform, allows business leaders to empower people, simplify processes, and integrate systems with ease.
Automation Stats To Look For
91% of organizations want automated solutions so that they can do more with less, especially after pandemic-led inflation, labor shortages, and supply chain disruptions. Automation helps organizations to boost productivity and save time that goes into repetitive and tedious tasks.
77% of workers believe that automation has helped them deepen their relationships with customers and gives them time to focus on other goals.
“Our customers save 109 billion hours every month using Salesforce Flow to automate manual processes in their businesses. This frees up time for employees to focus on higher value work,” said Patrick Stokes, EVP, and GM of Salesforce Platform. “This is automation on one unified CRM platform. New features for Flow provide users the ability to trigger flows from analytics dashboards, use low code to easily integrate with any system, and interact with flows directly within Slack, where people spend most of their time. It’s more than just automation — it’s automagic.”
New Innovations in Salesforce Flow
With innovations in Flow, Salesforce is trying to make it easier to get things done while also allowing people to easily engage with customers and deliver better experiences. The enhancements in Flow will make it easier for you to handle complex business processes without any coding.
Flow in Slack: Empower people by combining Slack’s capabilities with Salesforce’s low-code automation tools to get the right business processes in Flow within Slack. Combine work and collaboration with ease.
Flow Actions: Now, you get the power to go from insights to Flow directly from the Tableau dashboard by launching workflows in Salesforce. Also, this allows you to eliminate problems that arise from switching across applications to get the job done. Furthermore, Flow Orchestration helps you simplify multi-step and multi-user processes.
Flow Integrations: Developers and admins can integrate data from any system with just a few clicks and invoke processes in any flow. Using Flow RPA, you can leverage robotic process automation technology from MuleSoft, natively integrated into Salesforce Flow. This will help you bring data from any legacy system. Further, this will allow you to make end-to-end automation of every step in a workflow possible.
Wrap Up
This was all we knew about the latest enhancements in Flow for automation. We hope you liked the blog, and it added to your knowledge. Also, if you are willing to incorporate Salesforce implementation services into your business, then get in touch. We will be back with another blog really soon. Till then, happy reading!
