We Offer Extensive Salesforce Solutions For All Your Assorted Business Functions
Salesforce Services for Retail Industry
With the drastic changes occurring in the world retail business, providing meaningful Customer experiences becomes the Key attribute to sustaining growth.
At HIC, we help retailers gain agility and redefine customer shopping journeys which expedite sales and ensure customer loyalty. We leverage Salesforce’s cutting-edge technology to help suppliers reach out to customers easily and build rewarding experiences.
With Salesforce Sales Cloud, Service Cloud, and Community Cloud and advanced technology and tools as our resources, our talented CRM specialists have experience in handling complex processes and can help you implement, customize, and integrate Salesforce as per your needs.
Offer a frictionless shopping experience and derive upsell opportunities with Sales Cloud
Track your leads, contacts, and opportunities.
Set up Forecast and Lead assignment rules.
Building Products or Services
Tracking quotes and building basic templates for email sending
Chatter Set up
Campaigns
Customize fields as per your business needs.
Configure Email to leads
Set up validation rules
Deliver smart and quick service with Service Cloud
Case tracking
Configure emails to cases
Case assignment rules
Validation rules
Escalation rules
Customizing fields as per your needs
Layout page modifications
Configure Service Cloud consoles
Developing SOP document
Service Contracts.
Enable customers to collaborate and access information with Community Cloud
Witness Hike in partner Sales
Collaboration with customers, employees, and partners.
More employee productivity
Customize your community to create an ecosystem for everyone.
Build customer relationships with the Customer community.
Key benefits
Seamless shopping experiences for customers and improved sales.
