Revitalizing Event Staffing Through Comprehensive App & Web Platform
95%
Reduction in Data Errors
80%
Improvement in Response Times
60%
Improvement in Response Times
Overview
From scattered records to a single automated flow
What You Need to Know
An efficient event management system is crucial for maintaining a competitive advantage in the fast-paced events industry. By modernizing their operations, Sandpiper Productions is better equipped to meet client demands and manage their growing workforce effectively.
Why It Matters
Sandpiper Productions specializes in providing brand ambassadors, elevated specialists, models and wakemakers for both on-premise and off-premise like trade shows, business and promotional events. As their operations expanded, they faced challenges with data management using Google Sheets, prompting the need for a more robust solution.
What HIC Did
HIC Global Solutions developed a comprehensive app and web platform to streamline event management, improve communication, and enhance experiences. The solution included features like offline access, event scheduling, and real-time notifications.
Challenges Faced
Bottlenecks slowing every hand-off
Data Overload
The reliance on spreadsheets resulted in cumbersome data management, making it difficult to track events, bookings, and ambassador details accurately.
Lack of Mobility
Without a dedicated mobile application, brand ambassadors struggled to apply for events and manage their schedules while on the go.
Scalability Concerns
As Sandpiper Productions expanded, the limitations of the existing system hindered their ability to accommodate increasing data volumes and operational complexities.
About the Company
Sandpiper Productions is a renowned event staffing and management company known for providing skilled brand ambassadors, and promotional models who not only align with the brands but also share a passion for branding, marketing, consumer engagement and sales for alcohol promotions. Their commitment to quality and excellence has made them a trusted partner in the event management sector.
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Solutions Offered by HIC
One pipeline, from record discovery to secure delivery
Web Dashboard For Event Management
The web dashboard is built using Python/Django and React JS, the web dashboard acts as a central hub for overseeing events, bookings, account details, and other key information.
It promotes smooth coordination and teamwork among individuals involved in planning and executing events.
Moreover, web dashboard simplifies the processes of event booking, scheduling, and resource management, leading to improved operational efficiency and precision with the help of user-friendly interfaces and interactive calendars for improved navigation and scheduling.
Seamlessly integrated service management, supplier information, responsible party details, and sales representative data to support thorough event planning and execution.
Also, facilitated efficient collaboration across various business facets that reduced redundancies and streamlined workflows for improved operational efficiency.
Comprehensive Account Management
We integrated functionalities for maintaining detailed client, partner, and stakeholder records. Enhanced account profiling and communication management to strengthen relationships and service delivery.
We have also implemented automated recap form capabilities for easy post-engagement submissions and ensured data integrity through validation protocols, reducing manual errors.
Efficient Mobile App For Brand Ambassador Management
We built Sandpiper on React Native; the mobile application empowers brand ambassadors to apply for events, manage their schedules, and submit recap forms conveniently from their smartphones.
Offering solutions for real-time notifications and updates on event opportunities. HIC created a dedicated module in the mobile app for brand ambassadors to manage profiles, preferences, and availability.
We also enabled features for event searching, applications, and tracking to enhance autonomy.
Google Maps Integration for Location Visualization
We have integrated Google Maps functionality into both the web dashboard and mobile app, allowing brand ambassadors to easily view event venues and account locations with accurate geocoding.
Implemented interactive map tools, including zoom, pan, and route optimization, to assist brand ambassadors in efficiently planning and navigating their routes.
Provided real-time traffic information and alternative route suggestions to minimize delays, ensuring timely attendance at events and improving overall logistical efficiency.
Additionally, integrated communication channels and push notifications have been implemented in the app to facilitate seamless interaction by providing solutions for instant messaging, event updates, and alerts to keep all stakeholders informed.
Scalable Architecture and Cloud Deployment
Sandpiper Productions built a scalable infrastructure using AWS (Amazon Web Services) to accommodate future growth and adopted best practices for cloud deployment to ensure optimal performance and security.
We have also delivered comprehensive training and ongoing support to ensure proficiency with the new systems and addressed user feedback for continuous improvement of the platform.
